Welcome to Havergal Surgery
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
At Havergal Surgery we have face-to-face, video and telephone appointments to make sure you get the right care from the right person.
We remain open and are grateful for your patience as we continue to deliver the largest vaccination programme in the history of the NHS whilst supporting our patients.
Our staff are here to help and abuse will not be tolerated.
We know these are challenging times for everyone. As restrictions ease – please be kind as we work differently to protect our patients and staff and help stop the spread of Covid-19.
Due to the coronavirus outbreak, how you contact us will be different at the moment. This is to limit face-to-face contact whenever possible and help stop the spread of coronavirus.
Your GP practice is open and if you need to see your GP, please ring us on 0208 888 6662 or visit our website – our opening ours are the same.
You can also call NHS 111. Please do not come to the surgery unless you have an appointment.
If you are waiting for a check-up, please be assured we will be in touch
Appointments are being delivered face-to-face, online and over the telephone. If you are asked to come into the surgery for a face-to-face appointment, please remember to wear a face covering. Measures are in place to keep you safe from infection during your visit to the surgery.
Throughout the Covid-19 Pandemic the Surgery has remained open and provided additional capacity to our patients through new digital consulting solutions. We also opened over the Bank Holiday weekends. We are now starting to reflect on the last 6 months and wanted to share some of the data with our patients.
Data was gathered between April 1st—September 2020.
The practice has carried out:
- 2,063 Face to Face appointments were conducted
- 8,043 Telephone Consultations were made
- There were 422 Nurse Appointments
- 2543 Prescriptions were issued
- 335 Referrals were processed
- 248 flu jabs have been given
- 234 New patients registered at the Surgery
- 210 Sick notes were provided
WE ARE OPEN AND HERE TO HELP
Patient Participation Group
The practice has a patient led patient participation group which meets regularly to discuss the practice. If you would like to attend, could you please call the surgery on 0208 888 6662 and speak to Marcia Greene.
The practice now has a regular clinical pharmacist on site. If you would like any further information, please see the Leaflet. The leaflet is also available in the below language:
Try The New NHS App
If you're a patient at our practice you can now use the new NHS app, a simple and secure way to access a range of NHS services on your smartphone or tablet. You can use the NHS app to check your symptoms and get instant advice, book appointments, order repeat prescriptions and more. If you already use Patient Access or MyGP app you can continue to use it. You can use the NHS app as well. For more information go to https://www.nhs.uk/using-the-nhs/nhs-services/the-nhs-app/