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Welcome to Havergal Surgery

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

Havergal Surgery would like to invite you to join DoctorLink. We have been looking at how we can improve access to Practice services; DoctorLink is our new online service where you can access advice and appointments on line.

 Registration is simple and you can register here:

 https://app.doctorlink.com/havergal/register

 For all urgent appointments, we ask that you undertake a symptom assessment through DoctorLink. The symptom checker will ask you a number of questions to help to identify your problem. The outcome of your assessment will direct you to the right treatment, whether emergency care, your GP, nurse or self care. If your outcome indicates that an appointment is required, you simply click on the request appointment link. Once the request has been submitted, you will then be contacted by the Practice Team, to arrange an appointment within the identified timeframe (as outlined in the outcome of your symptom checker). The information you provide will be shared with our clinical team (where appropriate) and will assist in providing robust information of your problem to the required clinical team member prior to your appointment. You can even download the app.

 CORONA VIRUS UPDATE

For the latest Covid-19 advice please visit www.nhs.uk. If you think you may have Covid-19, have travelled to an affected area - please do not go to a GP surgery, pharmacy or hospital. Use the NHS 111 online service at https://111.nhs.uk/covid-19 to find out what to do next

Information about the virus

A coronavirus is a type of virus. As a group, coronaviruses are common across the world. Typical symptoms of coronavirus include fever and a cough that may progress to a severe pneumonia causing shortness of breath and breathing difficulties.

Generally, coronavirus can cause more severe symptoms in people with weakened immune systems, older people, and those with long-term conditions like diabetes, cancer and chronic lung disease.

Novel coronavirus (COVID-19) is a new strain of coronavirus first identified in Wuhan City, China.

Information about the virus

A coronavirus is a type of virus. As a group, coronaviruses are common across the world. Typical symptoms of coronavirus include fever and a cough that may progress to a severe pneumonia causing shortness of breath and breathing difficulties.

Generally, coronavirus can cause more severe symptoms in people with weakened immune systems, older people, and those with long-term conditions like diabetes, cancer and chronic lung disease.

Novel coronavirus (COVID-19) is a new strain of coronavirus first identified in Wuhan City, China.

Advice for travellers

British people travelling and living overseas following the outbreak of novel coronavirus should check the Foreign and Commonwealth Office travel advice.

The Foreign and Commonwealth Office has advised UK nationals to leave China where possible. If the situation continues to escalate the pressure on the Chinese health system may intensify, and it may also become harder for people to travel.

This change does not affect our advice for those returning from Wuhan or mainland China.

Travellers from Wuhan and Hubei Province

If you have travelled from Wuhan or Hubei Province to the UK in the last 14 days you should immediately:

  • stay indoors and avoid contact with other people as you would with the flu
  • call NHS 111 to inform them of your recent travel to the area

In Scotland phone your GP or NHS 24 on 111 out of hours. If you are in Northern Ireland, call 0300 200 7885.

Please follow this advice even if you do not have symptoms of the virus.

Travellers from other parts of China and other specified areas

This advice applies to travellers who have returned to the UK from the following areas:

  • China
  • Thailand
  • Japan
  • Republic of Korea
  • Hong Kong
  • Taiwan
  • Singapore
  • Malaysia
  • Macau

If you have returned to the UK from any of these areas in the last 14 days and develop symptoms of cough or fever or shortness of breath, you should immediately:

  • stay indoors and avoid contact with other people as you would with the flu
  • call NHS 111 to inform them of your recent travel to the country

Please follow this advice even if your symptoms are minor.

Patient Participation Group

The practice has a patient led patient participation group which meets regularly to discuss the practice. If you would like to attend, could you please call the surgery on 0208 888 6662 and speak to Marcia Greene.

Clinical Pharmacist

The practice now has a regular clinical pharmacist on site. If you would like any further information, please see the LeafletThe leaflet is also available in the below language:

Try The New NHS App

If you're a patient at our practice you can now use the new NHS app, a simple and secure way to access a range of NHS services on your smartphone or tablet. You can use the NHS app to check your symptoms and get instant advice, book appointments, order repeat prescriptions and more. If you already use Patient Access or MyGP app you can continue to use it. You can use the NHS app as well. For more information go to https://www.nhs.uk/using-the-nhs/nhs-services/the-nhs-app/

Health News from the BBC and the NHS

BBC Health
NHS Choices Behind the Headlines
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website