Advanced Nurse Practitioners are Registered Nurses who have done extra training and academic qualifications to be able to examine, assess, make diagnoses, treat, prescribe and make referrals for patients who present with undiagnosed/undifferentiated problems. They also provide education, advice and support for a range of health issues such as women's health, aged care, chronic disease management, asthma, mental health, population health and more. Our Advanced Nurse practitioner runs a triage clinic and also reviews results such as blood tests or scans.

Our practice nurse carries out a range of clinical tasks such as immunisations, cervical screening, wound care management, travel advice or providing education, advice and support for a range of health issues such as women's health or chronic disease management like asthma and more.

Healthcare assistants support practice nurses with their daily work and supporting patients to be healthy by assessing their needs, health education advice, screening activities, wound care management, blood pressure measurement and new patient health checks. They may also act as a chaperone when required.

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Our team of 6 receptionists led by Trudy, book appointments, answer the telephone, deal with requests for repeat prescriptions and help with enquiries generally. They receive ongoing training in practice procedures and protocols. The reception team provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Please remember our receptionists have a very difficult task to perform and that they must follow the instructions given to them by the doctors. Please also understand that they may need to ask sensitive questions when dealing with certain requests, particularly when assessing urgency. We hope that you find the professional and courteous approach by our staff helpful and welcoming. The team comprises of Rupal, Kashmira, Amara, Rosheny, Mel and Yan.