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Havergal Surgery, 9-10 Havergal Villas, Green Lanes, Tottenham, London, N15 3DYTel: 02088 886662
MBBS, LRCP, LRCS, LRCPS
MBBS, MRCGP, DFFP
The nurses carry out a wide variety of tasks. The nurses are able to advise on immunisations (childhood and travel), family planning, dressings and stitches removal. The nurses also see patients for checks relating to asthma, diabetes and heart disease.
Triage clinic is run by the Advanced Nurse Practitioner.
Healthcare assistants support practice nurses with their daily work and carry out tasks such as phlebotomy (drawing blood), blood pressure measurement and new patient checks. They may act as a chaperone when a patient or doctor requests one.
The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.
Our team of 6 receptionists led by Trudy Galka, book appointments, answer the telephone, deal with requests for repeat prescriptions and help with enquiries generally. Like the medical team they receive ongoing training in practice procedures and protocols. The reception team provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Please remember our receptionists have a very difficult task to perform and that they must follow the instructions given to them by the doctors. Please also understand that they may need to ask sensitive questions when dealing with certain requests, particularly when assessing urgency. We hope that you find the professional and courteous approach by our staff helpful and welcoming.
Social Link Prescriber
Primary Care Mental Health Nurse