Bereavement Support and Advice
In the unfortunate event that a person has passed away, there are three things that must be done in the first few days;
- Get a medical certificate from your GP or hospital doctor (this is necessary to register the death)
- Register the death within 5 days (8 days in Scotland). You will then receive the necessary documents for the funeral.
- Make the necessary funeral arrangements.
Register the death
If the death has been reported to the coroner (or Procurator Fiscal in Scotland) they must give permission before registering the death.
You can register the death if you are a relative, a witness to the death, a hospital administrator or the person making the arrangements with the funeral directors.
You can use the ‘Register a Death’ page on the gov.uk website that will guide you through the process. This will also explain the registration process for Scotland and Northern Ireland.
Arrange the funeral
The funeral can usually only take place after the death is registered. Most people use a funeral director, though you can arrange a funeral yourself.
Funeral directors
Choose a funeral director who’s a member of one of the following:
These organisations have codes of practice - they must give you a price list when asked.
Some local councils run their own funeral services, for example for non-religious burials. The British Humanist Association can also help with non-religious funerals.
Arranging the funeral yourself
Contact the Cemeteries and Crematorium Department of your local council to arrange a funeral yourself.
Funeral costs
Funeral costs can include:
- funeral director fees
- things the funeral director pays for on your behalf (called ‘disbursements’ or ‘third-party costs’), for example, crematorium or cemetery fees, or a newspaper announcement about the death
- local authority burial or cremation fees
Funeral directors may list all these costs in their quotes.
If someone dies suddenly or unexpectedly, the Coroner must investigate the cause. This is necessary under law and it not anything to worry about. For example, some medical conditions and diseases, such as those caused by working conditions, must be reported to the Coroner and will usually investigated. If the death occurs in hospital, a doctor from the hospital will notify the Coroner of the death.
In these circumstances you should still contact a funeral director straight away but you should tell them that the death has been referred to the Coroner. If the death is to be investigated by the Coroner, a post mortem examination may be necessary to find out the exact cause of death. The consent of the relatives or carers is not needed for the Coroner to carry out a post mortem.
Bereavement Support
If you are finding it hard to cope after a lost in your family or friend or require specialised support or counselling you can now self refer for bereavement counselling. Patients need to be 18 or over. If your lost one died from suicide and you would like some help with counselling you can ring the national helpline below or visit survivors of bereavement by suicide. At times you may need more than practical support and advice. You may want to talk to someone who has been through a similar experience or someone who is outside your family who can offer a sympathetic ear. There are a number of organisations that can offer comfort and support: