Configure Appointment Details

Appointments System

To book an appointment please telephone reception, call in or book online via the link at the top of this page.

A standard appointment is ten minutes. Please remember that there is a limit as to how many problems the doctor can cover adequately in that time. If you need to be seen urgently please ring in the morning when the surgery opens at 08:00am.

The clinic hours for both General Practitioners (GPs) and Nurses are scheduled from 8:00 AM to 12:00 PM and from 2:30 PM to 5:00 PM, subject to patient appointments and clinical requirements

We do not provide walk in service. There is wheelchair access for the disabled.

Practice Nurses

In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many conditions and you may be seen more quickly.

Home Visits

If possible please try to telephone reception before 10:00 if you require a home visit.

You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed.

You can be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.

Haringey GP Federation - Extended Access

Haringey GP Federation operates an extended primary access service known as hubs. These hubs will vary between the locations. Anyone who is registered with a GP in Haringey can access these appointments. The clinician who you will be booked to see will be able to see your medical records and assist you in your appointment. They offer a wide range of services similar to the surgery and these appointments are usually available during the weekend. The location for the closet hub location to Havergal Surgery is:

  • Havergal Surgery - 9-10 Havergal Villas, London, N15 3DY (Saturdays 9am-5pm)
  • Somerset Gardens Health Centre– 4 Creighton Rd, London, N17 8NW (Sundays 8am-8pm)

To book an appointment, please call the surgery when we are open to book 

Please note, opening times may vary, especially over Bank Holidays.


Cancel an Appointment

It is important that you inform the reception staff if you are unable to attend your appointment, this will allow that appointment to be offered to another patient. If you fail to notify the Practice that you are unable to attend, you will be sent a letter informing you that you have defaulted from your appointment. Persistent defaulters maybe removed from the list.

You can also complete our appointment cancellation notification request form. This can only be used if your appointment has been arranged for more than 24 hours in advance. (excluding weekends and public holidays). You can also text to cancel your appointment.

Text Reminder Service

We have a texting service which allows you to receive confirmation and reminders about your appointments.

To have this service you will need to register by completing a consent form.

Please remember to update your contact details with us when you change address, telephone numbers and email address.

Opening Times

Please select a site

Opening Access

The best ways to reach us. It’s no secret that our surgeries have been busier than ever.
That’s why there are now more ways to get in touch with us. You can now use an online form on our website to request an
appointment. Just answer a few questions, click send, and we will work with you to ensure you get the help that’s right for you. And, as always, you can choose to contact us by phone or by visiting us.
For more information, please click on the link below in your preferred language or communication style. We want to ensure you have access to all the details in the way that suits you best. If you need any assistance or have specific preferences, please feel free to reach out.