Practice News
14th Oct
You and Your General Practice (YYGP
Understanding your GP services and what you can expect from us
NHS England has developed a guide called You and Your General Practice (YYGP) to help patients understand the services available at their GP practice and how to make the most of the care and support provided by their GP team.
The guide explains:
- What you can expect from your GP practice.
- How to access appointments, care and support.
- How you can work with your GP team to manage your health and wellbeing.
- How to share feedback, raise concerns or make a complaint.
- How to contact organisations such as Healthwatch or your local Integrated Care Board (ICB) if you need further support.
At Havergal Surgery, we are committed to providing safe, respectful and high-quality care to all our patients. We encourage you to read this guide to better understand how we can work together to meet your healthcare needs.
Please click the link below to read the NHS England You and Your General Practice guide.
1st Sep
Stay Strong Get Vaccinated Long-Term Health Conditions Flu Campaign
Free NHS vaccines are one of the best ways to protect you and your family this winter. They can help reduce your risk of becoming seriously unwell or needing hospital treatment. Please contact the surgery to check if you are eligible for a free NHS vaccine.
25th Aug
Only order what you need
• Before you order your repeat prescription please check how much medicine you have left at home.
• If you still have some of your medicines, only order those you need more of. You can re-order the others next time.
• Only ordering what you need: o is safer for you, as medicines can go out of date if kept for too long. o helps prevent medicine shortages, making medicines available for everyone. o helps reduce waste and is better for the environment. If you do have any unused medicines at home, you can return them to your local pharmacy for safe disposal.
• Not using some of your medicines? Speak to your GP practice about a medication review; they can help make sure your prescription is right for you.
• Check your prescription bag before you leave the pharmacy in case it contains medicines you don’t need. Returning these medicines means they can be used by another patient.
• Only order what you need to cut waste, prevent shortages, and keep medicines available for everyone.
27th Oct 2025
🌿 Get More Control Over Your Health with the NHS App
We’re encouraging all our patients to sign up to the NHS App — a simple, secure, and convenient way to manage your healthcare from your smartphone, tablet, or computer.
With the NHS App, you can:
✅ Book and cancel GP appointments without needing to call the practice
✅ Order repeat prescriptions quickly and easily
✅ View your medical records, test results, and vaccination history
✅ Receive important messages from your GP surgery
✅ Access trusted NHS information and advice — all in one place
✅ Book and cancel GP appointments without needing to call the practice
✅ Order repeat prescriptions quickly and easily
✅ View your medical records, test results, and vaccination history
✅ Receive important messages from your GP surgery
✅ Access trusted NHS information and advice — all in one place
The NHS App puts you in control, giving you quick and easy access to the care you need, whenever you need it.
To get started, you’ll need to complete an online access registration form at the surgery. Please bring photo ID (e.g. passport or driving licence) so we can verify your details. Our reception team will be happy to help you through the process.
Join the growing number of patients who are managing their health the easy way — download the NHS App today!
20th Jan 2025
📢 Protected Learning Time (PLT) Scheme at Havergal Surgery
At Havergal Surgery, we are committed to continuous learning and improvement to provide the best possible care for our patients. As part of this commitment, we participate in the Protected Learning Time (PLT) Scheme, which allows our team to focus on professional development and enhancing the quality of our services.
PLT provides dedicated time for our General Practice team – including GPs, practice nurses, healthcare assistants, admin/reception staff, and allied health professionals – to address their learning needs, strengthen teamwork, and focus on delivering better care.
During these sessions, the team explores key areas such as patient and community engagement, wellbeing support, equality, diversity and inclusion, CQC discussions, change management, incident reporting, patient safety, leadership and development, environmentally sustainable general practice, primary care MDT working, and digital skills development.
We encourage you to stay connected with our PLT activities and share your feedback or suggestions to help us improve. Visit Havergal Surgery regularly for updates on the PLT scheme and opportunities to get involved.
Thank you for supporting us as we work towards creating a healthier, more inclusive, and sustainable community.
11th Apr 2023
Havergal Surgery is now on Facebook
Feel free to sign up to get alerts and helpful tips regarding health issues to facebook.com/HavergalSurgery
26th Sep 2022
Awards
Please click on the Awards link to see what Havergal Surgery has been presented with!
Page last reviewed: 14 October 2026
Page created: 27 October 2022
Page created: 27 October 2022